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Where to Get Help

If you or someone you know may be experiencing problems when playing lottery games, help is available.

Warning Signs of Potential Problem Gambling:

  • Spending more time or money on gambling than planned or able to afford

  • Hiding lottery tickets from other people

  • Neglecting important responsibilities to play lottery games

  • Continuing to gamble after repeated attempts to stop

  • Borrowing money to gamble

  • Gambling to try and forget problems and/or reduce stress

 

Problem Gambling Resources

If you are concerned about any of the above warning signs, help is available. You’re not alone. Read real stories of recovery and awareness. Illinois has options for counseling, treatment, self-help and support groups to address problem gambling. While this isn’t an exhaustive list, it will help you get started today.

Help in Illinois:

  • weknowthefeeling.org: This helpline is answered by experts 24/7. They can help determine whether you or someone you know has symptoms of a gambling problem. If treatment is needed, they can refer you to therapists near you. Call: 1-800-GAMBLER, Text: "ILGamb" to 53342, or chat here

Self-Help Resources:

  • Gamblers Anonymous: A fellowship of men and women who share their experiences, strength and hope with each other so that they may solve their common problems and help others to recover from a gambling problem. Locate a meeting near you or speak to someone.

  • Gam-Anon: A self-help organization for the spouse, family or close friends of compulsive gamblers. Call: 708-802-0105.

  • GamTalk: A 24/7, moderated, online peer support forum.

Gambling Treatment Providers:

For a list of the Illinois Department of Human Services Division of Alcoholism and Substance Abuse-designated gambling treatment providers, click here and scroll to the section titled "DHS Designated Gambling Treatment Providers.” Those marked with an “*” also participate in the Illinois Gaming Board's Self-Exclusion Program.

 

Exclusion Programs

Exclude Yourself from Online Illinois Lottery Play

Any individual wishing to exclude themselves from purchasing Illinois Lottery tickets online may do so by calling the Illinois Player Hotline at 1-800-252-1775. The exclusion from online play will be for a minimum period of 5 years.

Exclude Yourself from all Illinois Lottery Play

Any individual wishing to reduce their incentive to purchase Illinois Lottery tickets may do so by participating in a voluntary self-exclusion program. By signing the Voluntary Self-Exclusion Agreement, the player acknowledges they wish to be deemed ineligible to play any online or in-store Illinois Lottery games and be barred from claiming any cash payment or non-cash prize.

Getting Started:

  • Download the Voluntary Self-Exclusion Program document to learn more.

  • Contact 1-800-GAMBLER to speak with a counselor to discuss the program and ask questions.

  • Determine whether the program makes sense for you. If it does, complete the Illinois Lottery Voluntary Self-Exclusion Agreement and sign the agreement in front of a Notary Public.

    • Why do I need a Notary Public to watch me sign the agreement? The Notary Public’s duty is to ensure your signature and identity match and that you are signing the agreement of your own free will and accord.
    • How do I find a Notary Public? Click here to search for a Notary Public near you.
  • Send the completed agreement to:

Illinois Lottery

Attention: Legal Section

101 W. Jefferson, MC5-950

Springfield, IL 62702

Warning Signs of Potential Problem Gambling:

  • Spending more time or money on gambling than planned or able to afford

  • Hiding lottery tickets from other people

  • Neglecting important responsibilities to play lottery games

  • Continuing to gambling after repeated attempts to stop

  • Borrowing money to gamble

  • Gambling to try and forget problems and/or reduce stress

 

Problem Gambling Resources

If you are concerned about any of the above warning signs, help is available. You’re not alone. Read real stories of recovery and awareness. Illinois has options for counseling, treatment, self-help and support groups to address problem gambling. While this isn’t an exhaustive list, it will help you get started today.

Help in Illinois:

  • weknowthefeeling.org: This helpline is answered by experts 24/7. They can help determine whether you or someone you know has symptoms of a gambling problem. If treatment is needed, they can refer you to therapists near you. Call: 1-800-GAMBLER, Text: "ILGamb" to 53342, or chat here

Self-Help Resources:

  • Gamblers Anonymous: A fellowship of men and women who share their experiences, strength and hope with each other so that they may solve their common problems and help others to recover from a gambling problem. Locate a meeting near you or speak to someone.

  • Gam-Anon: A self-help organization for the spouse, family or close friends of compulsive gamblers. Call: 708-802-0105.

  • GamTalk: A 24/7, moderated, online peer support forum.

Gambling Treatment Providers:

For a list of the Illinois Department of Human Services Division of Alcoholism and Substance Abuse-designated gambling treatment providers, click here and scroll to the section titled "DHS Designated Gambling Treatment Providers.” Those marked with an “*” also participate in the Illinois Gaming Board's Self-Exclusion Program.

 

Exclusion Programs

Exclude Yourself from Online Illinois Lottery Play

Any individual wishing to exclude themselves from purchasing Illinois Lottery tickets online may do so by calling the Illinois Player Hotline at 1-800-252-1775. The exclusion from online play will be for a minimum period of 5 years.

Exclude Yourself from all Illinois Lottery Play

Any individual wishing to reduce their incentive to purchase Illinois Lottery tickets may do so by participating in a voluntary self-exclusion program. By signing the Voluntary Self-Exclusion Agreement, the player acknowledges they wish to be deemed ineligible to play any online or in-store Illinois Lottery games and be barred from claiming any cash payment or non-cash prize.

Getting Started:

  • Download the Voluntary Self-Exclusion Program document to learn more.

  • Contact 1-800-GAMBLER to speak with a counselor to discuss the program and ask questions.

  • Determine whether the program makes sense for you. If it does, complete the Illinois Lottery Voluntary Self-Exclusion Agreement and sign the agreement in front of a Notary Public.

    • Why do I need a Notary Public to watch me sign the agreement? The Notary Public’s duty is to ensure your signature and identity match and that you are signing the agreement of your own free will and accord.
    • How do I find a Notary Public? Click here to search for a Notary Public near you.

     

  • Send the completed agreement to:                                                                                                                                                                                                                                                 Attention: Legal Section                                                                                                             101 W. Jefferson, MC5-950                                                                                                           Springfield, IL 62702