Skip to main content

Winning FAQs

Congratulations on your win! Below are some of the most frequently asked questions from our players. If you cannot find the answer you seek, please call the Player Hotline at 1-800-252-1775.

How do I claim my prize won in retail? 

A Prize won in retail, depending on the prize amount, can be claimed in one of four ways:

  • At retail
  • At a Claim Center
  • By mail
  • Via e-Claim

For more information on prize amounts and ways to claim prizes, visit When You Win

To learn more about filing an e-Claim, check out our How to submit an e-Claim video.

How do I claim a prize won online? 

When you play online, prizes of $600 or less are automatically deposited into your account. However, if such winnings cause your total account balance to exceed $2,000, the winnings will be sent to you via check. You can either transfer the winnings in your Illinois Lottery account to your bank account, request a check, or use them to play again.

Prizes over $600, depending on the prize amount, can also be claimed in one of three ways: 

  • At a Claim Center
  • By mail
  • Via e-Claim

For more information on prize amounts and ways to claim prizes, visit When You Win

Do I need to make an appointment to visit the Claim Center? 

Yes, you must make an appointment to visit a Claim Center. Please click here to make an appointment.

What should I do if I’m going to visit a Claim Center? 

Please do the following:

Bring a completed claim form and winner questionnaire, your signed winning ticket(s), a photo ID, and proof of Social Security number (SSN). Proper ID documents include a Valid Driver’s License, Valid State ID, Passport, Military ID, or Resident Alien ID Card. Acceptable SSN documents include a Social Security card, Federal or State tax return, W-2 or W-2G tax statement, or a 1099 tax form. Also, please come to the Prize Claim Center alone unless you require assistance.

Where are Claim Centers located?

Below is a list of Claim Centers and their addresses; please use this list to help you determine which is the closest one to you:

          George W. Dunne Cook County Office Building
69 W. Washington
Suite LL06
Chicago, IL 60601
8:30 AM-4:30 PM CT

Regional Office 1, 2, & 6
9511 Harrison St.
Des Plaines, IL 60016
8:30 AM-4:30 PM CT

Regional Office 3
200 S. Wyman St.
Rockford, IL 61101
8:30 AM-4:30 PM CT

Regional Office 4
15 Executive Drive
Suite One
Fairview Heights, IL 62208
8:30 AM-4:30 PM CT

          Central Lottery Office
404 N 5th St,
Springfield, IL 62702
8:30 AM-4:30 PM CT

Is there a time limit on when I can claim my prize?

Mega Millions®, Powerball®, Lotto, Lucky Day Lotto® Pick 3, Pick 4, and Fast Play™ prizes must be claimed within one year from the drawing date. Winners of Mega Millions, Powerball, and Lotto may choose a lump sum payment or annuity payments. In order to opt for the lump sum payment, the prize must be claimed within 60 days of the drawing date. Winners who claim after that time can only receive the annuity payment. Instant Ticket prizes must be claimed within one year after the game’s announced end date; you can check end dates here.

What happens if I have multiple prizes to redeem? 

If you have won on multiple tickets, you may redeem them in a single Claim Center appointment.

Can I collect my prize via direct deposit? 

For prizes greater than $25,000, you may elect to have your winnings directly deposited into your bank account. If you choose this option, you must submit an original completed direct deposit form, along with a voided check marked “VOID”, at a Claim Center or by mail to the following address: 

Illinois Lottery Claims Department
          P.O. Box 19080
Springfield, Illinois 62794-9912

Do I have to pay taxes on winnings?

You must pay taxes on Illinois Lottery prizes. Therefore, we strongly suggest players contact a financial planner, tax attorney or preparer, the Internal Revenue Service (1-800-424-1040), and/or the Illinois Department of Revenue (1-800-732-8866 or 1-217-782-3336) for more information.

How can I lower my taxes on a major prize?

We cannot advise players on taxes. We strongly suggest you contact a financial planner, tax attorney or preparer, the Internal Revenue Service (1-800-424-1040), and/or the Illinois Department of Revenue (1-800-732-8866 or 1-217-782-3336).

What happens to winnings if a winner dies before receiving the entire prize?

If a winner dies before receiving the entire prize, the balance is paid to their estate. However, under certain circumstances, the prize winner’s estate or trust may have the option to receive all future payments as a one-time, net present-value payment. That payment amount would be determined in accordance with applicable State laws and administrative rules.

If I win a large prize or jackpot, can I avoid having my name released?

If your prize is $250,000 or greater, you may request to keep your name and municipality of residence confidential by indicating that choice on the  Illinois Lottery Winner Claim Form. You must make this request at the time of claiming the prize. If you do not, to assure the public that prizes are won and awarded, the Illinois Lottery will routinely publish winner information, including the winner’s name, home city, and the amount won. However, the Illinois Lottery does not publish winners’ addresses, telephone numbers, or other personal information. In addition, multimillion-dollar winners may be asked to participate in publicity events (e.g., publicly receiving an oversized souvenir check).

The Illinois State Lottery makes every effort to ensure the accuracy of the information contained on the website but is not responsible for any errors contained therein. In case of a discrepancy between the winning numbers televised, published or listed on this website, the official winning numbers shall prevail. A winning ticket must be validated on the Illinois State Lottery's gaming system for final winner verification.