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TIPS ON HOW TO PLAY IT SAFE

April 27, 2020

The Illinois Lottery Cautions Players to Watch out for Scams

CHICAGO – As scams from fraud to price gouging are on the rise throughout the United States, the Illinois Lottery is reminding its players how to ‘play it safe’ during these uncertain times.

According to the North American Association of State and Provincial Lotteries, there has also been a rise in reported lottery scam attempts (Scam Alert) , as the world navigates through unprecedented challenges and opportunists try to take advantage of economic upheaval caused by the Coronavirus.

“We want to make sure we’re taking all the proper precautions during the stay-at-home order to support our players, and that includes reminding them to watch out for potential scams,” said Illinois Lottery Acting Director Harold Mays. “First and foremost, remember that the Lottery will never contact a player to request any kind of personal information or passwords in order to claim or win a prize.”

The Lottery outlined some Do’s & Don’ts to help prevent player information from getting into the wrong hands:

  • Don’t ever purchase a “winning” ticket” from an individual. If it is too good to be true, it probably is.
  • Don’t give your personal information to someone on social media who claims to be from the Lottery telling you that you’ve won a prize. The Illinois Lottery does not reach out on social media to let you know you have won.
  • Don’t ever pay cash up front to cover a processing or claiming fee to redeem a winning ticket. You will never be required to give money or anything of value to claim your prize.
  • Do take extreme caution if contacted about a lottery or sweepstakes “prize” that you have “won.” Remember, you can’t win a legitimate lottery if you didn’t buy a ticket.
  • Do hang up on a direct marketer who promises you that you won a lottery prize. That’s not how the Illinois Lottery operates.
  • Do contact the Player Hotline on 1-800-252-1775 or login to your online Illinois Lottery account to view your transaction history to see if you are holding a winning ticket.

For more information on player security, how to report a scam, or get help, please visit the Lottery’s Player Security page. The Lottery reminds players to Be Smart, Play Smart® and they must be 18 or older to play.

About the Illinois Lottery:

Founded in 1974, the Illinois Lottery has contributed over $21 billion (since 1985) to the state’s Common School Fund to assist K-12 public schools, as well as hundreds of millions of dollars to the Capital Projects Fund and to special causes like homelessness prevention, Illinois Veterans services, the fight against breast cancer, MS research, Special Olympics, police memorials and assistance for people living with HIV/AIDS. In addition to playing in-store, the Illinois Lottery offers online and mobile play for all draw-based Illinois Lottery games at illinoislottery.com. Players must be at least 18 years old.