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Illinois Lottery Opens New Chicago Claim Center

March 19, 2021

Central Loop Location Provides Convenient Location For Players To Redeem Prizes

CHICAGO—The Illinois Lottery has opened a new Chicago-based Claim Center in the George Dunne Cook County Office Building, at 69 W. Washington St., Suite LL06. Located in the pedway, the new space allows operations to remain in Chicago’s central Loop area and provides lottery winners a convenient location to collect their prizes.

The George Dunne Cook County Office Claim Center is now open to the public by appointment-only. For safety reasons, no walk-ins will be accepted.  The Claim Center will be open Monday – Friday, 8:30 am – 4:30 pm and closed on weekends and holidays.  Players can make an appointment to claim their Illinois Lottery prize at the George Dunne Cook County Office Claim Center by visiting the Illinois Lottery Claim Center appointments page.  Building regulations only allow entry access through the Washington St. entrance, and all visitors are required to submit to a temperature check health screening prior to entering.

“We are excited to open this Claim Center for our Chicagoland players,” said Harold Mays, Illinois Lottery Acting Director. "They have waited patiently for a new Chicago-based option and this opening will give them another more convenient way to claim their prizes.”

The previous Chicago Claim Center location at the James R. Thompson Center (JRTC), 100 W. Randolph St., Chicago, IL 60601 is now permanently closed. The Claim Center relocation makes the Illinois Lottery the first State agency to relocate from the JRTC.

“The opening of the new Claim Center is an exciting step forward in our progress to sell the James R. Thompson Center,” said CMS Director Janel L. Forde. “Strategic relocation efforts like this will help the State ensure residents have access to core services while moving operations to more efficient replacement spaces.”

The Illinois Lottery exists to generate funding for the Common School Fund, as well as good causes and capital projects in Illinois. During the first six months of the fiscal year, to the end of December 2020, lottery players won over $1 billion in prizes, and the Illinois Lottery generated estimated proceeds to the State of $337 million.


About the Illinois Lottery:

Founded in 1974, the Illinois Lottery has contributed over $21 billion (since 1985) to the state’s Common School Fund to assist K-12 public schools, as well as hundreds of millions of dollars to the Capital Projects Fund and to special causes like homelessness prevention, Illinois Veterans services, the fight against breast cancer, MS research, Special Olympics, police memorials and assistance for people living with HIV/AIDS. In addition to playing in-store, the Illinois Lottery offers online and mobile play for all draw-based Illinois Lottery games at Players must be at least 18 years old.