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CLAIM CENTER CLOSURE 

All Illinois Lottery claim centers will be closed, as of March 17, 2020, until further notice to support our communities and players by encouraging social distancing. 

  • James R. Thompson Center (JRTC) - 100 W. Randolph Street 

  • Des Plaines - 9511 Harrison Street

  • Rockford - 200 S Wyman 

  • Springfield  - Willard Ice Building 101 West Jefferson Street 

  • Fairview Heights - 15 Executive Drive, Suite 3 

All winners can now claim prizes via mail. Please note: 

When You Win

You Won? You Won!

Congratulations! Let’s walk through how to claim your winnings. Start by selecting one of the options below based on the amount you won.

Prizes up to $600

Prizes over $600, Including Prizes of $1 Million and Above

Prizes Won Online

How to claim a prize via mail

UPDATE: CLAIM CENTERS REOPENING JULY 1

As of Wednesday, July 1, the following Illinois Lottery claim centers will be open from Monday through Friday from 8:30 AM to 4:30 PM: 

  • Des Plaines - 9511 Harrison Street in Des Plaines, Illinois 60016

  • Fairview Heights - 15 Executive Drive in Fairview Heights, Illinois 62208

  • Springfield (Lottery Headquarters) -  Willard Ice Building (Dept. Of Revenue) 101 West Jefferson Street MC 3-915 in Springfield, Illinois 62702

  • Rockford - 200 South Wyman in Rockford, Illinois 61101

The Illinois Lottery claim center in the concourse of the James R. Thompson Center (JRTC) located at 100 West Randolph in Chicago, will remain closed at this time.

Please note that in observance of Independence Day, the Illinois Lottery claim centers will be closed on Friday July 3rd.

Players are still encouraged to send in their claims by mail, and instructions on how to send in a claim by mail can be found in the section below. 

New Claim Center Procedure

In an effort to support the health and safety of both our players and Lottery staff, the following new process will be in place when claiming a prize in person at one of our prize claim centers: 

  1. Arrive at the Claim Center and Enter Virtual Lobby

    • Text the number provided at the claim center or scan the QR code to secure your place in line.

    • Everyone must wear a mask at all times, even when entering and leaving the claim center building

  2. Wait in your vehicle until called 

    • After you enter the virtual lobby, you’ll be able to see how many people are in line ahead of you

    • We ask that you use this time to fill out your claim form, if you have not already done so, to expedite your trip

    • We ask that you don’t form a line or congregate in groups in front of the claim center.

  3. Claim your prize

    • When it’s your turn to claim, you’ll receive a notification to head into the claim center, submit your claim, and collect your winnings. Don’t forget your mask! 

To ensure that you can successfully claim your prize, we ask that players follow these guidelines:

  • Bring a mask and wear it at all times in the claim center

  • Bring a photo ID and proof of social security number; acceptable documents include: social security card, federal or state tax return, health insurance card, W-2G tax statement, etc.  

  • Sign your winning ticket and bring it with you 

  • Bring a cell phone to check into the virtual lobby 

  • Please come to the claim center alone unless assistance is needed

  • Printing out your claim form in advance, found here, can help speed up your claim process. Claim forms will also be provided at check-in.


For more questions about this new process, please the Claim Center FAQs.

Illinois Lottery Extends Prize Claim Period for Lottery Prizes

The Illinois Lottery has extended the timeframe in which winners can claim prizes during the COVID-19 crisis. For players with prizes that were set to expire between now and July 31, 2020, the Lottery is extending the time allowed for players to claim those winning tickets through July 31, 2020.

For instant ticket game expiration dates please see https://www.illinoislottery.com/about-the-games/game-expiration-dates

To check draw-based game results by date, please see https://www.illinoislottery.com/results-hub.

Players with questions can contact the Player Hotline at 1-800-252-1775 or support@illinoislottery.com

For Prizes Up To $600

Although most local lottery retailers will cash winning tickets that are up to $600. Their ability to cash winning tickets is subject to fund availability and the individual retailer’s preference. 

You can also cash lower denomination winning lottery tickets (up to $600) at any of the Prize Claim Centers around the state. Note: the JRTC claim center is currently closed.

We encourage players to  mail your winning ticket along with a completed claim form to the Illinois Lottery Claims Department. See instructions of how to mail in a prize claim

Prizes Over $600, Including Prizes of $1 Million and Above

When you visit a prize center for any prize over $600, you need a photo ID and your social security card or an official document containing your social security number.  For information on current claim center process see Updates from the Illinois Lottery.

Due to our claim centers being closed, we are asking winners to claim prizes via mail. Follow these steps to claim your win:

For prizes greater than $25,000, you may select to have your winnings directly deposited into your bank account. If you choose this option, you must complete and submit the original direct deposit form, along with a voided check, in person to a prize claim center or by mail to the following address: 

Illinois Lottery Claims Department
P.O. Box 19080
Springfield, Illinois 62794-9912

If you have any questions on mailing your claim, email the Illinois Lottery Claims Department at LOT.Claims@illinois.gov.

If you won over $1 million please call the Illinois Lottery Claims Department at (217)-524-5147 immediately! 

Prizes Won Online

When you play online, winnings under $600 are automatically added to your account.

Winnings over $600 need to be processed by the Illinois Lottery Claims department either in person at one of our claim centers or by mail. See instructions of how to mail in a prize claim below

Claim prize via mail

If you would like to mail in your claim instead of visiting a prize claim center. Follow these steps to claim your win by mail: 

  • Sign the back of your ticket

  • Print and fill out a claim form and winner questionnaire

  • Make and keep a copy of your ticket and claim form 

  • Place the original ticket, claim form and winner questionnaire in an envelope

  • Include your return address on the envelope

  • Address the envelope to:

Illinois Lottery Claims Department

P.O. Box 19080

Springfield, Illinois 62794-9912

  • Mail your claim via registered mail

Winner's HandBook

View the Illinois Lottery Winner's Handbook.

Frequently Asked Questions

View the Winning FAQs for more information.

Prize Claim Center Locations

Reminder! When you visit a claim center to file a claim for any prize amount over $600, you need to bring a photo ID, AND your Social Security Card or some acceptable means of verifying your Social Security Number.

 

 

   

CHICAGO

James R. Thompson Center
100 W. Randolph
Suite C-300
Chicago, IL 60601
312/793-2385
8:30am-4:30pm
Monday-Friday

*Note: JRTC will remain closed until further notice

 

DES PLAINES

Regional Office 1, 2, & 6
9511 Harrison St
Des Plaines, Illinois 60016
847/294-4851
8:30am-4:30pm
Monday-Friday

ROCKFORD

Regional Office 3
200 S Wyman
Rockford, IL 61101
815/987-7018
8:30am-4:30pm
Monday-Friday

FAIRVIEW HEIGHTS

Illinois Lottery, Region 4
15 Executive Drive, Suite 3
Fairview Heights, IL 62208
618/624-8670
8:30am-4:30pm
Monday-Friday

SPRINGFIELD

Regional Office 5 & Lottery Central
Department of Revenue
Willard Ice Building 
101 West Jefferson Street Springfield, IL 62702

Prize Center
Telephone: 217/524-5147

Region 5 Telephone: 217/321-4751

Lottery Central/Player Hotline 
1-800/252-1775
8:30am-4:30pm
Monday-Friday

 

 

You Won? You Won!

Congratulations! Before you do anything else, sign the back of your ticket!

HOW TO MAIL IN AN ILLINOIS LOTTERY PRIZE CLAIM 


For prizes of all levels, players should follow these steps:

  • Sign the back of your ticket 
  • Make and keep a copy of your ticket and claim form

  • Place the original ticket, claim form and winner questionnaire in an envelope

  • Include your return address on the envelope

  • Address the envelope to: 

Illinois Lottery Claims Department

P.O. Box 19080

Springfield, Illinois 62794-9912

  • Mail your claim via registered mail

Winner's HandBook

View the Illinois Lottery Winner's Handbook.

Frequently Asked Questions

View the Winning FAQs for more information.

For Prizes Up To $600

Most local lottery retailers will cash winning tickets that are up to $600.  Their ability to cash winning tickets is subject to fund availability and the individual retailer’s preference.  You can also cash lower denomination winning lottery tickets (up to $600) at any of the Prize Claim Centers around the state.  If you can’t make it to a Prize Claim Center, you can also mail your winning ticket along with a completed claim form to Illinois Lottery Claims Department in Springfield, Illinois.  The address is:

ILLINOIS LOTTERY
CLAIMS DEPARTMENT
P.O. BOX 19080
SPRINGFIELD, IL 62794-9912

Prizes Over $600 But Less Than $1 Million

Fill out a claim form and questionnaire available at any Illinois Lottery retailer and  mail it in.

You can mail your winning ticket to Springfield, IL.  Please make a copy for your records first. The address is:

ILLINOIS LOTTERY
CLAIMS DEPARTMENT
P.O. BOX 19080
SPRINGFIELD, IL, 62794-9912

When you visit a prize center for any prize over $600, you'll need a photo ID and your social security card or an official document containing your social security number.  Acceptable documents include:  a social security card or letter from the Social Security Administration; federal or state tax return; payroll statement; military ID card; health insurance card; unexpired ID card issued by a federal, state or local  government agency;  W-2G wage/tax statement,  etc.   Persons without a social security number (or with restricted work-status) can claim Lottery prizes at a slightly higher withholding rate.

For prizes over $25,000, these centers can mail your claim form to the Illinois Lottery Claims Department in Springfield, IL, for you. Note that for prizes over $25,000, you may select to have your winnings directly deposited into your bank account. If you choose this option, you must complete and submit the original direct deposit form, along with a voided check, by mail or in person to a prize center.

Prizes Of $1 Million Or More

Call the Illinois Lottery Claims Department  at 217-524-5147 immediately! Then call your mom, your friends, and your entire address book.

Prize Claim Center Locations

Reminder! When you visit a Prize Center to file a claim for any prize amount over $600, you need to bring a photo ID, AND your Social Security Card or some acceptable means of verifying your Social Security Number.

   

CHICAGO

James R. Thompson Center
100 W. Randolph
Suite C-300
Chicago, IL 60601
312/793-2385
8:30am-4:30pm
Monday-Friday

 

DES PLAINES

Regional Office 1, 2, & 6
9511 Harrison St
Des Plaines, Illinois 60016
847/294-4851
8:30am-4:30pm
Monday-Friday

ROCKFORD

Regional Office 3
200 S Wyman
Rockford, IL 61101
815/987-7018
8:30am-4:30pm
Monday-Friday

FAIRVIEW HEIGHTS

Illinois Lottery, Region 4
15 Executive Drive, Suite 3
Fairview Heights, IL 62208
618/624-8670
8:30am-4:30pm
Monday-Friday

SPRINGFIELD

Regional Office 5 & Lottery Central
Department of Revenue
Willard Ice Building 
101 West Jefferson Street Springfield, IL 62702

Prize Center
Telephone: 217/524-5147

Region 5 Telephone: 217/321-4751

Lottery Central/Player Hotline 
1-800/252-1775
8:30am-4:30pm
Monday-Friday

 

Please remember to check that the Lottery Prize Center is open on the day you plan to visit.  All Lottery Prize Centers will be closed.

Please remember to check that the Lottery Prize Center is open on the day you plan to visit.  All Lottery Prize Centers will be closed on the following days:

Holiday 2020
New Year's Day Wednesday, January 1
Martin Luther King Day Monday, January 20
Lincoln's Birthday Wednesday, February 12
President's Day Monday, February 17
Memorial Day Monday, May 25
Independence Day Friday, July 3 (Observed)
Labor Day Monday, September 7
Columbus Day Monday, October 12
General Election Day Tuesday, November 3
Veteran's Day Wednesday, November 11
Thanksgiving Thursday and Friday,
November 26 and 27
Christmas Friday, December 25

What Play Makes Possible

By law, profits from all regular Lottery games are deposited into the state's Common School Fund, supporting kindergarten through 12th grade public education. Illinois students and schoolrooms receive nearly $731 million per year in Lottery revenue - about 9.6% of the state's annual contribution to K-12 education. (That's a lot of chalk).

The Illinois Lottery is additionally mandated to conduct Lottery games that benefit specific causes. The lottery supports the Carolyn Adams Ticket for the Cure, the Illinois Veterans Assistance Fund, Red Ribbon Cash (HIV/AIDS Prevention), MS Mission Move (supports Multiple Sclerosis Research), and Special Olympics. Learn more about the specific causes Illinois Lottery helps.