COVID-19 UPDATES FROM THE ILLINOIS LOTTERY
During this unprecedented time, the Illinois Lottery wants to keep our players updated and provide guidelines to protect the health and safety of the Illinois Lottery community. Below are some updates and information on the Illinois Lottery business operations at this time.
A Message from Illinois Lottery Acting Director, Harold Mays
We want to make sure we’re taking proper precautions to protect and support all members of the Illinois Lottery community during this challenging time. Find out more
Mega Millions® Game Changes
New game rules for starting jackpot and roll increase went into effect after the drawing on Friday, April 3, 2020.
Moving forward, the starting jackpot amount will be determined and announced prior to each drawing. The rate at which the Mega Millions jackpot increases between draws will be determined by the Mega Millions Consortium based on game sales and interest rates with no fixed minimum amount.
This change was enacted by the Mega Millions Consortium in response to changing consumer behavior due to the COVID-19 pandemic.
For more information about these game changes see: Mega Millions News.
Powerball Game Changes
New game rules for starting jackpot and roll increases went into effect after the drawing on Wednesday, April 8, 2020.
Moving forward, the starting jackpot amount will be determined and announced prior to each drawing. The rate at which the Powerball jackpot increases between draws will be established based on game sales and interest rates with no fixed minimum amount and will be determined by the Powerball Product Group.
This change was enacted by the Powerball Product Group in response to changing consumer behavior due to the COVID-19 pandemic.
For more information about these game changes see: https://www.powerball.com/notice.
Player Assistance Available
For any additional questions, players can contact the Player Hotline at 1-800-252-1775 or email@example.com.
Illinois Lottery Extends Prize Claim Period for all Lottery Prizes During COVID-19 Crisis
For players with prizes that were set to expire between March 16 and May 31, 2020, the Illinois Lottery is extending the time allowed for players to claim those winning tickets through June 30, 2020. The prize claim extension window applies to all prize levels for all lottery games, including draw-based games and instant tickets.
For further information, players can see:
The Illinois Lottery offers players ways to stay at home and play at home responsibly.
Drawings will continue to be held for Mega Millions®, Powerball®, Lotto, Lucky Day Lotto®, and our Pick 3 and Pick 4 games. All of these games are available to play online through the Illinois Lottery website and the Illinois Lottery mobile app.*
For more information on how to play online click here: How to Play
Or to download the Illinois Lottery App: Illinois Lottery App
*Must be within the state of Illinois and 18 years of age to play.
The Illinois Lottery urges players to follow the Governor’s social distancing guidelines. The health of everyone in Illinois is of utmost importance to us. When buying tickets in-store, we ask players to use safety precautions by frequently washing their hands as well as standing six-feet apart from others.
At this time, we’re asking all players to “pay in-store, win at home”. Don’t forget, you can check all tickets through the ticket scanner on the Illinois Lottery app.
Please visit www2.illinois.gov/sites/coronavirus/prevention/Pages/default.aspx for the most up-to-date COVID-19 prevention tips and information.
Claim Prizes via Mail
For the health and safety of our players and staff, all Illinois Lottery claim centers are closed to the public until further notice. Players can still send in their claims via mail, and such claims will be processed within four to six weeks. Please visit our When You Win page to learn more about how to mail-in a prize claim.
Prizes of $600 and less can still be claimed at retail locations, subject to the availability of funds on hand.